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Retail Systems Australia has been selling, developing and supporting the RSAPOS system for more than 30 years and we place a high priority on you being able to successfully serve your customers.

If you require assistance regarding any RSAPOS Software or Hardware, you can contact the RSAPOS Support Team using the following methods:

Telephone:      +61 (02) 9736 1677 (There is a voice mail service available
                                                             for after hour emergency support)
Fax:                 +61 (02) 9743 2561

Web:                RSA contact form

Email:              

Below is a link to our RSAPOS Download Page. Here you will find the latest software Version of RSAPOS (released monthly), changes lists, issues lists and documents containing system information.

You will require a username and password to access this page. These are provided to customers who are under an RSAPOS Software Maintenance Agreement. To obtain your username and password, or to make an enquiry regarding Software Maintenance, please send an email to
and we will reply as soon as possible. This page is updated regularly so please come back often and check for updates.

RSAPOS Download Page


What's new this month in v3.1.9?

  • New enhanced look of the system including new background and new buttons;
  • Supplier code 3 char prefix for supplier codes. You can specify the prefix;
  • Pricing Wizard allow selection of ALL PLUs when changing prices on mass;
  • Enabling of journal splitter to reduce the size of large journals;
  • Enabling of quickstart journal loading from menu (by demand);
  • Addition of pictures for touchscreen keytops;
  • Statements allow manual selection of printer;
  • New startup/Splash screen added;

What's new last month in v3.1.8d?

  • Recovery to default printer after a manual selection of printer during sales;
  • Transaction list improved manual transaction manipulation;
  • Prompt for EOY added for next year rather than automatic;
  • Security increased in journal viewing and line selecting;
  • PLU name search now displays current price and SOH;
  • Transaction search improved in transaction list;
  • Transaction list improved printouts;
  • Very minor flow changes;
  • Minimal if any bug fixes.

What was new in v3.1.7?

  • Order Ticker program;
  • Pricing Wizard, ease-of-use changes;
  • Cougar system interface enhancements;
  • ILG credit invoices import correctly;
  • Larger, easier-to-read ILG FTP screen;
  • Improved COD recall/reprint formatting;
  • New customer card type, colon (:) prefix;
  • Operator info written to journal on account payments;
  • Head Chef printer, receives a copy of all kitchen prints;
  • Minor changes, by popular demand.

What was new in v3.1.6?

  • Improved COD screen;
  • Enhanced LMG scan data export;
  • Stock Lists can now be printed by Group;
  • Long description added to report generator;
  • AIW electronic invoices can now be imported;
  • Dual cash drawer support for Partner Tech 6900;
  • Stock-on-Hand entry by Case/Single in PLU Setup;
  • Improved EFTPOS interface (including short tenders);
  • End-of-Day automatically runs End-of-Year processing;
  • MYOB sales/purchases exported by Category within Accounts;
  • Minor adjustments, as desired by users.

What was new in v3.1.5?

  • Barilliant pouring system integration;
  • Improved support for weight barcodes;
  • End-of-Day can email and print reports;
  • Optional control of font sizes on kitchen printouts;
  • Stock Not Counted report for individual departments;
  • Automatic reconnection for Jupiter's Cougar system;
  • More reports can be viewed on screen or saved as HTML;
  • Easy stock lookups in other locations, for multi-store systems;
  • A bunch of small user requested operational changes.

What was new in v3.1.4?

  • Split2 added to label printing;
  • Split2 added to Consolidated grid;
  • Dual Supplier ordering made easier;
  • Improvements to Back-Order tracking;
  • Negative priced PLUs have been enabled;
  • Negative Stock-on-Hand shows in reports;
  • New Hardware support for Partner 6900 tills;
  • New button to print labels for unchanged PLUs;
  • Backup/Emergency Kitchen printer configuration;
  • Optional limit to number of customer discounts;
  • Interface to CHARTS, a hotel room charge system;
  • KeyTops can now be linked to Groups/Departments;
  • Card surcharges removed on EFTPOS rejects/failures;
  • Hours per Day worked by Operators is now displayed;
  • KeyTops and Tabs have been made larger, easier to see;
  • Quick access to Table status (inactive,active,bill printed);
  • Table reservation displays have been made easier to read;
  • Typical assortment of tiny changes as requested by users.

What was new in v3.1.3?

  • Member Rewards Kiosk;
  • Operator time keeping;
  • Packing slips for COD sales;
  • Expanded EFTPOS tender types;
  • Support for Single@Split key;
  • More types of dual cash drawers;
  • Improved restaurant table mapping;
  • Table booking for restaurant systems;
  • Date driven order entry for catering;
  • Automatic initialisation of stocktakes;
  • New hardware support for Toshiba TEC tills;
  • Allow printer selection for invoice printing;
  • Easy access to networked/shared receipt printers;
  • Multiply/Divide keys to quickly scale pack/split prices;
  • The usual variety of small fixes and user requested changes.

What was new in v3.1.2?

  • Documentation for options and reporting;
  • Hot links (right-click) into options manual;
  • New PLU type (LENGTH) for hardware stores;
  • Department reports can generate HTML output;
  • New points system/categories for member kiosk;
  • Credit card surcharges appear on receipts/GST;
  • Debtor payments create export files for RSAsync;
  • Editing of individual line items in sales screen;
  • Prompt for, and assign delivery dates to COD sales;
  • Delivery date viewer displays pending Customer sales;
  • GST figures included on journal for balance report;
  • Multipy/Divide keys for Case/Split/Splits sell prices;
  • Specify which price level to ring-up Customer sales;
  • Entry of customer's order number for COD/Debtor sales;
  • Specify automatic discount percentage for Customer sales;
  • Dual Customers/Debtors, where they a single, unified dataset;
  • Late receipt prompts user, to allow both large/small receipts;
  • Invoice number search locates Debtor to which an invoice is linked;
  • Assorted minor changes, fixes, by-request modifications, etc.

What was new in v3.1.1?

  • It is now possible to cancel COD sales;
  • Improved and updated user documentation;
  • Context dependent hot-links into manual (via right-click);
  • Automatic counter resets for Jupiter/Cougar loyalty systems;
  • TAB key repeats last search in Stock Entry and Transfers;
  • Miscellaneous by-request minor changes, fixes, etc.

What was new in v3.0.12?

  • Strengthened password security;
  • Beautified formatting for COD printouts;
  • Performance boost in PLU file maintenance;
  • Increased upper limit for CODs/Quotes/Laybys;
  • Improved speed during startup network scanning;
  • More flexibility for loyalty points during happy hour;
  • RSArestDesign, a visual table mapper for restaurants;
  • RSAslave auto-updates slave executables to match master;
  • RSAendDAY makes local backup, then copies to removable storage;
  • An assortment of customer requested fine-tunings, etc.

What was new in v3.0.11?

  • An editor for Customer Quotes;
  • PLU exporter writes TSV and CSV files;
  • Better formatting of multi-page invoices;
  • Operator filtering of Sales History reports;
  • Improved Daily and Weekly PLU Sales reports;
  • Keystroke shortcuts added for reporting choices;
  • RSAslave program to manage/update slaves from RSAendDAY or menu;
  • Stronger resistance to bad inputs in PLU Reports, Price Classes, etc.

What was new in v3.0.10?

  • Improved Operators Reports;
  • New Commission Reports for Operators;
  • Support for USB receipt/ticket printers;
  • Support for Network receipt/ticket printers;
  • Two more Courtesy Lines on footer of receipts;
  • User must confirm table before items are added;
  • Optional Patron Count collection for table sales;
  • Multi-tiered PLU modifiers (restaurant/snack items);
  • Chargeable PLU modifiers (premium sauces, extras, etc);
  • Improved kitchen printouts (with support for Red & Bold);
  • New RSAmake program, a PLU edit/import/export spreadsheet;
  • Enhanced file maintenance for duplicate Cust/Debt/Supp removal;
  • Idiot-proofing in many areas, e.g. RSAsort, Price Changes, etc.

What was new in v3.0.9?

  • 18 YO date displayed on Register's title;
  • Support for new Obvios 4720 cash drawers;
  • Improvements to Report Generator's filtering;
  • Independently configurable kitchen printers;
  • Attache general ledger integrated into Orders;
  • All five lines of Tasting Notes included in labels;
  • Sales/Purchase totals sent directly to MYOB via ODBC;
  • Report Generator tallies SSP and SFP sales separately;
  • Automated removal of duplicate Debtors, Customers, Suppliers;
  • Entry to (and exit from) Standalone mode now recorded in journal;
  • Global promo printer configuration (for raffle/promotion tickets);
  • The typical collection of user-suggested improvements, etc.

What was new in v3.0.8?

  • Price Level Losses report;
  • Optional global table files;
  • On-Special PLUs flagged during order creation;
  • Profit PTD/YTD added to Customer, Debtor view;
  • New "Who Bought" and "Sold With" basket searches;
  • Sea-Tech scan data and flow measurement interface;
  • Cash Cam video interface configurable to all COM ports;
  • Improved report generator for Bar/Bottleshop price levels;
  • Improved report generator for Bar/Bottleshop/Store transfers;
  • Consolidate report generator output for sales across multiple locations;
  • Accounts access control, to block changes to Customers, Debtors, Suppliers;
  • Usual assortment of user-requested customisations, etc.

What was new in v3.0.7?

  • Improved journal index creation;
  • Loyalty member price level control;
  • Transaction logs for video rentals and late fees;
  • Bistro "Manual Print" style for restaurant table sales;
  • RSA End-of-Day program, for user configured End of Period (Day/Week/Month) reporting;
  • Price Wizard, to make bulk PLU price changes by %, $, Dept, Supplier, Category, or Price Level;
  • A variety of user-requested button changes, ease-of-use enhancements, etc.

What was new in v3.0.6?

  • Better and more detailed reporting right down to time and date range;
  • Transfer History, purchases history, ullages history, sales history;
  • Report generation to HTML, txt, printer and 'modplu' selections;
  • Automatic report emailing option available;
  • Automatic price by quantity adjustment by mixed case and product link ;
  • Email supplier ordering and debtor invoicing;
  • Superior and faster journal searching;
  • RSAsync for live multi-store communications;
  • RSAticker for live viewing of sales from remote terminals;
  • RSAcomps to keep remote sites synchronized with head office server;
  • RSAlink now connects to Ebet, Systems Express and Bounty;
  • Receipt Logo printing on receipts;
  • Multidrawer cash drawer trigger module control without firing from printer;
  • PDA for mobile cash register and stocktakes;
  • Automatic order creation from sales option;
  • Ullages by operator as well as by supplier;
  • Wristband RFID logon option;
  • Number logon up to 500 with multi-store global control;
  • Multi-store orders at the store automatically transfer to head office for approval;
  • Live Keytop changes for multi register and multi-store;
  • Promo tickets including customer details;
  • Card Swipe Password control;
  • 6th Price point available with a unique quantity;
  • Ethernet printing available;
  • Customer loyalty point statements.

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