Retail Systems Australia has been selling, developing and
supporting the RSAPOS system for more than 30 years and we place a
high priority on you being able to successfully serve your customers.
If you require assistance regarding any RSAPOS Software or Hardware, you can contact the RSAPOS Support Team using the
following methods:
Telephone: +61 (02) 9736 1677 (There is a voice mail service available
for after hour emergency support) Fax: +61 (02) 9743 2561
Live Chat:(NEW!)
Use MSN Messenger or Windows Live messenger and chat live with our support staff. Add our account to your friends list: rsasupport@live.com
Email:
Below is a link to our RSAPOS Download Page. Here you will find the latest software Version of RSAPOS (released monthly), changes lists, issues lists and documents containing system information.
You will require a username and password to access this page. These are provided to customers who are under an RSAPOS Software Maintenance Agreement. To obtain your username and password, or to make an enquiry regarding Software Maintenance, please send an email to
and we will reply as soon as possible. This page is updated regularly so please come back often and check for updates.
Visual enhancments for RSAMobile MobileRegister program;
New report added for printing and report generator for supplier invoices due date;
What was new in v3.2.7?
New "No Sale" journal added;
OPOS support added for MSRs;
Added prompt for not forcing COD payment receipts;
Statements will now print the logo.jpg for the header;
Integration to PromoPos advertising and marketing display;
Touchscreen system added a number of items label to the sales screen;
Added an automatic "call away" function from the table details screen;
Added colour code of yellow for table status if a call away has been sent;
When "Stopping" a debtor it will prompt to apply to all or 90 day debtors only;
Notes can be added before a sale has begun for adding ID or license numbers pre sale;
Touchscreen systems with tops double clicking on the sales grid will expand and shrink for easier sales reviewing;
A Note shortcut has been introduced by typing the note from the sales screen and pressing the notes button to add immediately;
What was new in v3.2.6?
Program size and speed enhancements;
Hourly timezone figures now update from stand-alone mode;
IBA/Metcash communications program (V1.0) completed and integrated;
Consolidated PLUs window added to PLU setup screen in a multistore site for easy viewing and manipulation;
Stand alone extended customer display complete with website, video and image support for marketing and advertising;
Minor bug report fixes;
What was new in v3.2.5?
Communications reports added to management functions;
OPOS support added for rear displays, cash drawers and receipt printers;
Display of websites or jpeg on TEC extended customer display when a PLU is sold;
Added complete TEC extended rear display marketing functionality for cycling through local jpegs and websites;
Check box added to PLUs to enable notes to be displayed during the sale to encourage customer/salesperson interaction;
For warehouse communications added an html file generated indicating all new changes and new database items;
A couple of minor bug fixes;
What was new in v3.2.4?
Minor bug fixes;
ClubIT loyalty system integration;
PDA ordering integration complete;
Added float entry, balance and variance;
Enhanced record deletion during communications;
Allow changing of store locations within journals;
Member prices are now recalculated anytime a member is selected during the sale;
What was new in v3.2.3?
Minor bug fixes;
What was new in v3.2.2?
Fixed some minor bug reports;
More wholesale framework in place;
Altered some minor program flow issues;
Servers main journal now updates from SA mode regardless of configuration;
What was new in v3.2.1?
Support added for Toshiba TEC ST-A20;
When printing from the journal can nowuse the right mouse click to flag the start and end points;
Selecting a barcode type when adding will now display a larger choice box rather than a smaller list;
Small enhancements along with a few bug and program flow fixes;
What was new in v3.1.12?
Stock receipts added a new way of processing bonus stock with a prompt for how much the bonus stock is worth and will distribute its value as a ratio;
Combined balance report will report on whether any slave tills have not cleared its figures or run a Z read;
When building a labels file for labelling will now prompt to use the original price if its on special;
Combined balance report will report on whether any tills have been in stand-alone mode during the day;
Report Generator added options for displaying all price types for Sales Totals or History;
The negative profit dialog in register added a cancel button to avoid selling the item;
Orders added a indicator displaying the amount of cases and singles ordered so far;
RSAoptions added a wizard to assist in setting up options in a new installation;
Report Generator added options for displaying tax, tax free or both results;
Added support for ICU security camera integration;
What was new in v3.1.11?
RSA report generator added 'Who bought' report that allows date selection of 'Customers' and 'Debtors' using the filters. Also allows creation of mail merge CSV;
Added COD GP% and Charge GP% to balance reports for better corporate vs walk-in analysis;
Added reset button for operators using RFID and compulsory drawer selection;
Now allows electronic invoices with more than one per file;
Enabled bar to bar transfers;
COD numbering improved;
What was new in v3.1.10?
RSA Report Generator transaction database reports added for debtors, customers and suppliers;
Tour guide and tour groups framework and reports added for duty free sales;
Foreign currencies now accepted and change given in Australian dollars;
Added conversion rates to end of sale buttons for foreign currencies;
Maxetag loyalty interface integration;
Duty free sales framework added;
What was new in v3.1.9?
New enhanced look of the system including new background and new buttons;
Supplier code 3 char prefix for supplier codes. You can specify the prefix;
Pricing Wizard allow selection of ALL PLUs when changing prices on mass;
Enabling of journal splitter to reduce the size of large journals;
Enabling of quickstart journal loading from menu (by demand);
Addition of pictures for touchscreen keytops;
Statements allow manual selection of printer;
New startup/Splash screen added;
What was new in v3.1.8d?
Recovery to default printer after a manual selection of printer during sales;
Transaction list improved manual transaction manipulation;
Prompt for EOY added for next year rather than automatic;
Security increased in journal viewing and line selecting;
PLU name search now displays current price and SOH;
Transaction search improved in transaction list;
Transaction list improved printouts;
Very minor flow changes;
Minimal if any bug fixes.
What was new in v3.1.7?
Order Ticker program;
Pricing Wizard, ease-of-use changes;
Cougar system interface enhancements;
ILG credit invoices import correctly;
Larger, easier-to-read ILG FTP screen;
Improved COD recall/reprint formatting;
New customer card type, colon (:) prefix;
Operator info written to journal on account payments;
Head Chef printer, receives a copy of all kitchen prints;
Minor changes, by popular demand.
What was new in v3.1.6?
Improved COD screen;
Enhanced LMG scan data export;
Stock Lists can now be printed by Group;
Long description added to report generator;
AIW electronic invoices can now be imported;
Dual cash drawer support for Partner Tech 6900;
Stock-on-Hand entry by Case/Single in PLU Setup;
Improved EFTPOS interface (including short tenders);
